Terms & Conditions

Return Policy

1) THREE-MONTH return period (from the purchase date) for defective TONERS 

2) One-MONTH return period (from the purchase date) for defective INKS

3) Due to buyers’ reasons if ANY toners and/or inks are returned “UNOPENED” in their original packaging and in saleable condition, a 20% restocking fee would be applied to your credit 

We do require PRINT SAMPLES for ALL returns due to printing issues and after being verified by 1TONER.CA that the warranty conditions are met: 

1) We can provide replacement OR

2) We will issue a credit based on the LOWEST purchase price (If there is any price difference in between of the warranty period, the lowest purchase price would still be used) 

NOTE: 1toner.ca reserves its rights of final interpretation to the return policy and it can be modified at any time without notice. And you thereby agree to abide by the most recent version of our return policy.


Privacy Policy

 1toner.ca. may, in its discretion, monitor your use of the 1toner.ca site. 1toner.ca collects uses and discloses personal information in accordance with its Privacy Policy, which is incorporated by reference into this Agreement and available by Click here. The parties have required that these terms and conditions be drafted in English.


Disclaimer of Liability

 In no event shall 1toner.ca be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits.



 Prices are subject to change without notice. 1toner.ca is not responsible for typographical errors.


Warranty Limitations

 Except as specifically set forth therein, 1toner.ca makes no warranties, express or implied, and disclaims all other warranties, including without limitation implied warranties of merchantability, fitness for a purpose, and conformity to models or samples.


Shipping Charges/Taxes/Delivery

 Separate charges for shipping and handling will be shown on 1toner.ca’s invoice(s). You are responsible for all applicable sales and other taxes associated with the order. If applicable, a separate charge for taxes will be shown on 1toner.ca’s invoice. 1toner.ca will not be responsible for delays in delivery due to events beyond its control, including shortage of materials, labor strikes, transportation failures or acts of God. Click here to view the 1toner.ca shipping policy.


Title/Risk of Loss

 Title to products and risk of loss passes from 1toner.ca to you upon delivery to the carrier.



 Unless you are purchasing a remanufactured product, the product you purchase contains components that are new or equivalent to new in accordance with industry standards.


Amendments/Applicable Law

These terms and conditions may not be amended except by a formal written agreement signed by both parties. These terms and conditions, your access to and use of the Website, and all related matters are governed solely by the laws of Quebec, Canada.


Terms of Use

 1toner.ca developed and maintains our website and currently allows access to the Site free-of-charge to users who agree to abide by the terms and conditions of this Agreement. We operate our website and do business in Quebec, Canada. By doing business with us you agree that all disputes, regardless of whether we are the plaintiff or defendant will be settled in a court of competent jurisdiction for the Quebec.

We reserve the right to change the nature of this relationship at any time, and to revise these guidelines and Terms and Conditions from time to time as we deem necessary. Any user that violates the terms of this Agreement will have their access canceled and they may permanently be banned from using the Site and any interactive services that we offer. You should check these terms and conditions periodically. By using the Site after we post changes to these Terms and Conditions, you agree to accept those changes, whether you reviewed them.